Terms of Service

Company Objectives

The objectives of Kaizen Technology And Media (Pvt) Ltd are to provide technology consulting, digital transformation, software, web and mobile application development, artificial intelligence and automation solutions, media production, branding and digital marketing services, business process optimisation and advisory services, and to conduct training and workshops related to technology and media; and to engage in the export of digital services and software services within the permitted laws of Sri Lanka.

About Haps.live

Haps.live is a digital platform operated by Kaizen Technology And Media (Pvt) Ltd, designed to provide event discovery, social networking, engagement, and related digital services for users, event organizers, and communities.

By accessing or using Haps.live, you agree to comply with these Terms of Service and all applicable laws and regulations.

Payments are processed under Kaizen Technology And Media (Pvt) Ltd. Users transact with Kaizen Technology And Media (Pvt) Ltd through the platform.

1. Acceptance of Terms

By accessing and using this platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use this service.

2. User Accounts

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Updating your information to keep it current

3. Event Creation and Management

As an event organizer, you agree to:

• Provide accurate event information
• Honor tickets sold through the platform
• Comply with all applicable laws and regulations
• Not create fraudulent or misleading events
• Handle attendee data responsibly

4. Ticket Purchases

When purchasing tickets:

• All sales are subject to our Refund Policy
• Ticket prices are set by event organizers
• You are responsible for providing accurate attendee information
• Tickets are non-transferable unless specified by the organizer

5. Prohibited Conduct

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Post harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to the platform
• Use the platform for fraudulent purposes
• Harass or abuse other users

6. Content Ownership

You retain ownership of content you post. By posting content, you grant us a license to use, modify, and display that content in connection with the service.

7. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion.

8. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted or error-free.

9. Limitation of Liability

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms of Service, please visit our support page.